Privacy Policy
Privacy Policy
1) Introduction and Contact Details of the Data Controller
1.1
We are pleased that you are visiting our website and appreciate your interest. Below, we explain how we process your personal data when you use our website. Personal data refers to any information that can be used to identify you personally.
1.2
The data controller responsible for processing personal data on this website in accordance with the Swiss Federal Act on Data Protection (FADP) is:
Florian Pümpin
4323 Wallbach
Switzerland
Email: support@saint-vanta.com
The data controller is the natural or legal person who alone or jointly with others determines the purposes and means of processing personal data.
2) Data Collection When Visiting Our Website
2.1
When you visit our website for informational purposes only (without registering or otherwise submitting information), we only collect the data that your browser automatically transmits to our server (so-called server log files). When you access our website, we collect the following data, which is technically necessary to display the website correctly:
- The website you visited
- Date and time of access
- Amount of data transferred (in bytes)
- The referring website or source
- Browser used
- Operating system used
- IP address (where applicable, in anonymized form)
This data is not shared or used for any other purpose. However, we reserve the right to review server log files retrospectively if there is concrete evidence of unlawful use.
2.2
For security reasons and to protect the transmission of personal data and other confidential content (such as orders or inquiries), this website uses SSL/TLS encryption. You can recognize an encrypted connection by the "https://" prefix in your browser's address bar and the padlock icon.
3) Hosting & Content Delivery Network
3.1 GoDaddy
Our website is hosted using the services of:
GoDaddy Operating Co LLC
14455 North Hayden Road, Suite 226
Scottsdale, AZ 85260
United States
All data collected through our website is processed on the provider's servers. We have entered into a data processing agreement with the provider to ensure the protection of our visitors' data and to prevent unauthorized disclosure to third parties.
3.2 Shopify
Our website is also hosted using the services of:
Shopify International Limited
Victoria Buildings
2nd Floor, 1–2 Haddington Road
Dublin 4, D04 XN32
Ireland
Data may also be transferred to:
Shopify Inc.
150 Elgin Street
Ottawa, ON K2P 1L4
Canada
All data collected through our website is processed on the provider's servers. We have entered into a data processing agreement with the provider to ensure the protection of our visitors' data and to prevent unauthorized disclosure to third parties.
4) Cookies
To make your visit to our website more user-friendly and to enable certain functions, we use cookies. Cookies are small text files that are stored on your device.
Some cookies are automatically deleted after you close your browser (session cookies), while others remain on your device and allow us to remember your preferences for future visits (persistent cookies). You can view the storage duration of persistent cookies in your browser's cookie settings.
Where cookies process personal data, such processing is carried out:
- to perform a contract,
- based on your consent, or
- based on our legitimate interest in ensuring the best possible functionality of our website and providing a user-friendly browsing experience.
You can configure your browser to notify you whenever cookies are set and decide individually whether to accept them. You may also choose to block cookies for specific cases or entirely.
Please note that disabling cookies may limit the functionality of our website.
5) Contacting Us
When you contact us (for example via the contact form or by email), personal data is collected. The specific data collected through a contact form can be seen from the respective form itself.
This data is stored and used solely for the purpose of responding to your inquiry, contacting you, and the associated technical administration.
Your personal data will be deleted once your request has been fully processed, provided that the matter has been conclusively resolved and no statutory retention obligations apply.
6) Processing of Data When Creating a Customer Account and for Contract Fulfillment
Personal data is collected and processed when you provide it to us for the purpose of fulfilling a contract or creating a customer account. The specific data collected can be found in the respective input forms.
You may request the deletion of your customer account at any time by contacting us using the details provided above.
We store and use the personal data you provide solely for the purpose of processing your orders and fulfilling our contractual obligations.
After your customer account has been deleted, your data will be restricted in accordance with applicable tax and commercial retention requirements and permanently deleted once these retention periods have expired, unless we are legally entitled or obligated to retain the data for longer.
7) Use of Your Data for Direct Marketing
7.1 Newsletter Subscription
By providing your personal information, you agree to receive our email newsletter.
We store the IP address assigned by your Internet Service Provider (ISP), together with the date and time of your subscription, to help prevent misuse of your email address at a later date.
The data collected when subscribing to our newsletter is used exclusively for sending marketing communications.
You may unsubscribe from the newsletter at any time by clicking the unsubscribe link included in every newsletter or by contacting us directly.
Once you unsubscribe, your email address will be removed from our mailing list without delay, unless we are legally entitled or obligated to retain it.
7.2 Newsletters for Existing Customers
If you provide your email address when purchasing products or services, we may send you information about similar products or services from our range.
This processing is based on our legitimate interest in personalized direct marketing, and no separate consent is required.
If you initially objected to this use of your email address, you will not receive these emails.
You may object to the use of your email address for marketing purposes at any time by contacting us. The only cost incurred will be the standard transmission costs charged by your communication provider.
Upon receipt of your objection, we will immediately stop using your email address for marketing purposes.
7.3 GoDaddy
Our email newsletters are sent using the services of:
GoDaddy Operating Co LLC
14455 North Hayden Road, Suite 226
Scottsdale, AZ 85260
United States
Based on our legitimate interest in efficient and user-friendly email marketing, we share the data you provide when subscribing to our newsletter with this provider so that newsletters can be sent on our behalf.
Subject to your express consent, the provider may also perform statistical analysis of newsletter campaigns using web beacons or tracking pixels to measure open rates and interactions with newsletter content.
This may include the collection of device information such as:
- Time of access
- IP address
- Browser type
- Operating system
This information is not combined with other data.
You may withdraw your consent to newsletter tracking at any time with future effect.
We have entered into a data processing agreement with the provider to protect our visitors' data and prevent unauthorized disclosure to third parties.
7.4 Omnisend
Our email newsletters are sent using:
Soundest Ltd.
Unit A3, Gateway Tower
32 Western Gateway
London E16 1YL
United Kingdom
Based on our legitimate interest in efficient and user-friendly email marketing, we share your newsletter subscription data with this provider for the purpose of sending newsletters on our behalf.
Subject to your explicit consent, the provider may also analyze newsletter performance using web beacons or tracking pixels to measure open rates and user interactions.
This may include collecting:
- Time of access
- IP address
- Browser type
- Operating system
This information is not combined with other datasets.
You may withdraw your consent to newsletter tracking at any time.
We have entered into a data processing agreement with the provider to ensure the protection of personal data and prevent unauthorized disclosure.
7.5 Shopify Email
Our email newsletters may also be sent through:
Shopify International Limited
Victoria Buildings
2nd Floor, 1–2 Haddington Road
Dublin 4, D04 XN32
Ireland
Data may also be transferred to:
Shopify Inc.
150 Elgin Street
Ottawa, ON K2P 1L4
Canada
Based on our legitimate interest in efficient and user-friendly email marketing, we share your newsletter subscription data with Shopify for the purpose of sending newsletters on our behalf.
Subject to your explicit consent, Shopify may also analyze newsletter campaigns using web beacons or tracking pixels to measure open rates and interactions with newsletter content.
This may include collecting:
- Time of access
- IP address
- Browser type
- Operating system
This information is not combined with other datasets.
You may withdraw your consent to newsletter tracking at any time.
We have entered into a data processing agreement with Shopify to ensure the protection of personal data and prevent unauthorized disclosure to third parties.
8) Data Processing for Order Fulfillment
8.1 Uploading Image Files for Personalized Orders
Our website allows customers to personalize products by uploading image files.
The uploaded image serves as the template for customizing the selected product.
Using the upload form on our website, customers can securely submit one or more image files directly from their device via encrypted data transmission.
We collect, store, and process these files solely for the purpose of producing the personalized product in accordance with the product description on our website.
If the uploaded image files need to be shared with specialized service providers for the production or fulfillment of your order, you will be explicitly informed in the relevant sections below. No further disclosure of these files will take place.
If the uploaded files or digital images contain personal data (particularly images of identifiable individuals), all processing activities described above are carried out exclusively for the purpose of fulfilling your online order.
Once your order has been completed, the uploaded image files will be automatically and permanently deleted.
8.2 Data Sharing for Order Fulfillment
The personal data we collect is shared with the shipping company responsible for delivering your order where necessary for shipment.
Your payment data is shared with the financial institution or payment provider responsible for processing your payment, where required.
If additional service providers are used for order processing, they are listed below.
8.3 Shipping Partners
To fulfill our contractual obligations, we work with external shipping partners.
Your name and delivery address are shared exclusively for the purpose of delivering your order to the selected shipping provider.
8.4 Use of Specialized Service Providers for Order Processing
Order Printer Pro
We use the following provider for order processing:
FORSBERG+TWO
Tranegårdsvej 74
2900 Hellerup
Denmark
Your name, address, and, where necessary, additional personal data are shared with this provider solely for the purpose of processing your online order.
The provider also supports our accounting processes by processing incoming and outgoing invoices and, where applicable, bank transactions to automatically match invoices with transactions and generate financial bookkeeping records in a partially automated process.
Where personal data is processed for these purposes, the processing is based on our legitimate interest in the efficient organization and documentation of our business operations.
8.5 Payment Service Providers
Amazon Pay
If you choose Amazon Pay as your payment method, payment processing is carried out by:
Amazon Payments Europe S.C.A.
38 Avenue John F. Kennedy
L-1855 Luxembourg
To process your payment, we share the information provided during checkout, together with your order details, with Amazon Payments.
Your data is shared solely for payment processing and only to the extent necessary.
For more information, please refer to Amazon's Privacy Policy:
https://pay.amazon.com/de/help/201751600
Apple Pay
If you choose Apple Pay, payment processing is carried out by:
Apple Distribution International
Hollyhill Industrial Estate
Hollyhill, Cork
Ireland
Payments are processed using the Apple Pay functionality on your iPhone, Apple Watch, Mac, or other supported Apple device.
Apple Pay uses hardware- and software-based security features to protect your payment information. Payment authorization requires verification using your selected security method, such as:
- Face ID
- Touch ID
- Your device passcode
The payment information and order details provided during checkout are securely encrypted before being transmitted to Apple.
Apple then encrypts this data again before forwarding it to the payment provider associated with your payment card.
This encryption ensures that only the website where the purchase was made can access the payment information.
After payment has been completed, Apple sends the merchant your device account number together with a transaction-specific security code to confirm successful payment.
Any personal data processed as part of this procedure is used exclusively for payment processing.
Apple also stores anonymized transaction information, including:
- Approximate purchase amount
- Approximate date and time
- Whether the transaction was completed successfully
This anonymized information cannot be linked to an identifiable individual and may be used by Apple to improve Apple Pay and other Apple services.
If you use Apple Pay on an iPhone or Apple Watch to complete a purchase initiated through Safari on a Mac, the Mac and the authorization device communicate through an encrypted connection via Apple's servers. Apple does not process or store this information in a way that identifies you personally.
You can disable Apple Pay on your Mac at any time in your iPhone settings under:
Wallet & Apple Pay → Allow Payments on Mac
For more information, please visit:
https://support.apple.com/de-de/HT203027
Google Pay
If you choose Google Pay, payment processing is carried out by:
Google Ireland Limited
Gordon House
4 Barrow Street
Dublin D04 E5W5
Ireland
Google Pay allows payments using a payment card or another verified payment method (such as PayPal) stored within your Google Pay account.
For transactions exceeding €25 (or the applicable equivalent), payment authorization requires unlocking your mobile device using your configured authentication method, such as:
- Face recognition
- Fingerprint authentication
- Password
- Pattern lock
The information you provide during checkout, together with your order details, is transmitted to Google for payment processing.
Google then sends a unique transaction token to the merchant, allowing the payment to be verified. This token does not contain your actual payment details.
Google acts solely as an intermediary in processing the payment. The transaction itself is completed between you and the merchant using your selected payment method.
Where personal data is processed, this is done exclusively for payment processing.
Google may also collect and process transaction-specific information, including:
- Date and time of the transaction
- Transaction amount
- Merchant information
- Description of purchased products or services
- Photos attached to the transaction
- Buyer and seller names and email addresses
- Payment method used
- Transaction notes
- Associated offers or promotions
According to Google, this processing is based on its legitimate interest in proper accounting, transaction verification, and maintaining and improving the Google Pay service.
Google Pay
Google also reserves the right to combine the processed transaction data with additional information collected and stored through your use of other Google services.
The Google Pay Terms of Service are available at:
For more information about Google's privacy practices, please visit:
https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de
Klarna
If you choose Klarna Invoice or, where available, Klarna Installments, payment processing is carried out by:
Klarna Bank AB (publ)
Sveavägen 46
111 34 Stockholm
Sweden
To process your payment, Klarna may receive your personal information, including:
- First and last name
- Street address
- Postal code and city
- Gender
- Email address
- Telephone number
- IP address
Klarna may also receive order-related information, including:
- Order amount
- Purchased items
- Shipping method
This information is used to perform identity and credit checks, provided that you have expressly consented during the checkout process.
Information about the credit agencies Klarna may use can be found at:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_ch/credit_rating_agencies
Credit checks may include statistical probability values (so-called score values), which are calculated using scientifically recognized statistical methods. Address information may be included in these calculations.
Klarna uses the results of these assessments to determine whether to establish, perform, or terminate the contractual relationship.
You may withdraw your consent at any time by contacting either the data controller or Klarna directly. However, Klarna may continue processing your personal data where necessary to fulfill its contractual obligations related to payment processing.
Your personal information is processed in accordance with applicable data protection laws.
For more information, please refer to Klarna's Privacy Policy:
https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_ch/privacy_bp
PayPal
If you choose PayPal, Credit Card via PayPal, Direct Debit via PayPal, or, where available, Pay Later or Installment Payments via PayPal, your payment information will be transferred to:
PayPal (Europe) S.à r.l. et Cie, S.C.A.
22–24 Boulevard Royal
L-2449 Luxembourg
Your payment information is shared solely for the purpose of processing your payment and only to the extent necessary.
For certain payment methods, including Credit Card via PayPal, Direct Debit via PayPal, Pay Later, and Installment Payments, PayPal reserves the right to perform a credit assessment.
For this purpose, your payment data may be transmitted to credit agencies based on PayPal's legitimate interest in assessing your creditworthiness.
The credit assessment may include statistical probability values (score values), calculated using scientifically recognized statistical methods that may include address-related information.
Further information regarding PayPal's privacy practices and the credit agencies used can be found at:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full
You may object to this processing by contacting PayPal at any time. However, PayPal may continue processing your personal data where necessary for the contractual processing of your payment.
PayPal Checkout
This website uses PayPal Checkout, an online payment system provided by PayPal that combines PayPal's own payment methods with local payment methods offered by third-party providers.
If you choose PayPal, Credit Card via PayPal, Direct Debit via PayPal, or, where available, Pay Later via PayPal, your payment information will be transferred to:
PayPal (Europe) S.à r.l. et Cie, S.C.A.
22–24 Boulevard Royal
L-2449 Luxembourg
Your payment information is shared solely to process your payment and only to the extent necessary.
For payment methods such as Credit Card via PayPal, Direct Debit via PayPal, and Pay Later, PayPal may perform a credit assessment.
For this purpose, your payment data may be shared with credit agencies based on PayPal's legitimate interest in assessing your creditworthiness.
The credit assessment may include statistical probability values (so-called score values) calculated using scientifically recognized statistical methods. Address information may be included in this calculation.
You may object to this processing at any time by contacting PayPal. However, PayPal may continue processing your personal data where necessary for contractual payment processing.
If PayPal Invoice is available and selected, your payment information will first be transferred to PayPal and then forwarded to:
Ratepay GmbH
Franklinstraße 28–29
10587 Berlin
Germany
Ratepay will independently perform identity and credit checks in accordance with the principles described above and may share your information with credit agencies based on its legitimate interest in assessing your creditworthiness.
A list of the credit agencies used by Ratepay is available at:
https://www.ratepay.com/legal-payment-creditagencies/
If you choose a local third-party payment method, your payment information will first be transmitted to PayPal and then forwarded to the selected payment provider.
Supported providers include:
- Apple Pay (Apple Distribution International, Ireland)
- Google Pay (Google Ireland Limited, Ireland)
- iDEAL (Currence Holding BV, Netherlands)
- Bancontact (Bancontact Payconiq Company, Belgium)
- BLIK (Polski Standard Płatności, Poland)
- EPS (PSA Payment Services Austria GmbH, Austria)
- MyBank (PRETA S.A.S., France)
- Przelewy24 (PayPro SA, Poland)
For further information, please refer to PayPal's Privacy Policy:
https://www.paypal.com/de/webapps/mpp/ua/privacy-full
Shopify Payments
This website offers one or more online payment methods provided by:
Shopify International Limited
Victoria Buildings
1–2 Haddington Road
Dublin 4, D04 XN32
Ireland
If you select a payment method requiring payment in advance (such as a credit card payment), the payment information you provide during checkout—including your name, address, payment card details, currency, transaction number, and order information—will be transmitted to Shopify solely for the purpose of processing your payment.
Stripe
If you choose Stripe as your payment provider, payment processing is carried out by:
Stripe Payments Europe Ltd.
1 Grand Canal Street Lower
Grand Canal Dock
Dublin
Ireland
The information you provide during checkout, including your name, address, bank account details, payment card information (where applicable), transaction amount, currency, and transaction number, is shared with Stripe solely for the purpose of processing your payment.
For more information about Stripe's privacy practices, please visit:
TWINT
If you choose TWINT as your payment method, payment processing is carried out by:
TWINT AG
Stauffacherstrasse 31
CH-8004 Zurich
Switzerland
The information you provide during checkout, including your name, address, payment information, transaction amount, currency, and transaction number, is shared with TWINT solely for the purpose of processing your payment.
8.6 Electronic Cancellation Function for Distance Selling Contracts
Consumers who conclude contracts through this website and who are legally entitled to a right of cancellation may exercise this right electronically using our online cancellation function in accordance with the applicable cancellation regulations.
When using the electronic cancellation function, you will be asked to provide or confirm information required to identify the contract being cancelled, including your name and email address.
This information is collected and transmitted to us only to the extent necessary for the proper processing of your cancellation request.
The personal data provided will be used solely to confirm receipt of your cancellation by email.
9) Retargeting / Remarketing / Personalized Advertising
Meta Pixel
This website uses the Meta Pixel provided by:
Meta Platforms Ireland Limited
4 Grand Canal Square
Dublin 2
Ireland
The Meta Pixel enables us to track user behavior after visitors have viewed or clicked on a Facebook and/or Instagram advertisement.
This helps us measure the effectiveness of our advertising campaigns for statistical and market research purposes and allows us to optimize future advertising efforts.
The data collected is anonymous to us and does not allow us to identify individual users.
However, the data is stored and processed by Meta, which may associate it with your Meta account and use it for its own advertising purposes in accordance with the Meta Privacy Policy:
https://www.facebook.com/about/privacy/
Meta may use this information to display advertisements on Facebook, Instagram, and other platforms operated by Meta and its partners.
A cookie may also be stored on your device for these purposes.
Personal data may also be transferred to servers operated by Meta Platforms Inc. in the United States.
If you wish to disable cookies, you can configure your browser settings to prevent cookies from being stored or to delete cookies that have already been stored.
Please note that disabling all cookies may affect the functionality of certain features of our website.
You may also opt out of third-party advertising cookies, including those used by Meta, through the Digital Advertising Alliance:
https://www.aboutads.info/choices/
We have entered into a data processing agreement with Meta to ensure the protection of our visitors' personal data and to prevent unauthorized disclosure to third parties.
10) Tools and Miscellaneous
10.1 Cookie Consent Tool
This website uses a Cookie Consent Tool to obtain valid user consent for cookies and cookie-based technologies that require consent.
When you visit our website, the Cookie Consent Tool appears as an interactive interface where you can choose which categories of cookies and technologies you wish to accept.
Only those cookies and services for which you have provided consent will be activated.
The tool also places technically necessary cookies to store your cookie preferences.
As a general rule, no personal data is processed for this purpose.
If, in individual cases, personal data (such as your IP address) must be processed in order to store, assign, or document your cookie preferences, such processing is based on our legitimate interest in maintaining legally compliant, user-friendly, and transparent cookie consent management.
As the website operator, we are also legally required to ensure that non-essential cookies are only used with your consent.
Further information about the Cookie Consent Tool and its settings can be found directly within the cookie settings interface on our website.
10.2 Trusted Shops Trustbadge
This website integrates the Trusted Shops Trustbadge to display the Trusted Shops quality seal and to offer Trusted Shops buyer protection after an order has been placed.
The Trustbadge and the associated services are provided by:
Trusted Shops AG
Subbelrather Straße 15C
50823 Cologne
Germany
When the Trustbadge is accessed, the web server automatically stores a server log file, which may contain information such as:
- Your IP address
- Date and time of access
- Amount of data transferred
- Your internet service provider
This information is used solely to document access and is not evaluated. It is automatically deleted no later than seven days after your visit.
Additional personal data is transferred to Trusted Shops only if you choose to use Trusted Shops services after completing your purchase or if you have already registered with Trusted Shops.
In such cases, the contractual agreement between you and Trusted Shops applies.
11) Your Rights
Under applicable data protection law, you have the following rights regarding the processing of your personal data. The conditions for exercising these rights are governed by the relevant legal provisions.
You have the following rights:
- Right of Access (Article 25 Swiss FADP)
- Right to Receive or Transfer Your Data (Article 28 Swiss FADP)
- Right to Rectification (Article 32 (1) Swiss FADP)
12) Retention of Personal Data
The length of time we retain personal data depends on the applicable legal basis, the purpose of processing, and, where applicable, the statutory retention periods required by law (for example, commercial or tax retention obligations).
Where personal data is processed based on your explicit consent, the data will be retained until you withdraw that consent.
Where statutory retention periods apply, the relevant data will be retained for the period required by law.
In all other cases, personal data will be processed until you object to the processing, unless we can demonstrate an overriding legitimate interest in continuing the processing in accordance with Article 31 (2) of the Swiss Federal Act on Data Protection (FADP) or another legal basis permitting continued processing.
Dated: 05.08.2026, 13:44:40